Safe Business Networks

JK Computer Solutions, Inc.

is now offering a manage service solution for your business. Our service includes the following in our basic package:

JK Computer Solutions service offerings:

Bi-Monthly 3'rd party software updates:
We update common internet related programs that are often updated due to security vulnerabilities. These programs include Adobe Reader, Adobe Flash, Java Runtime Environment, QuickTime, RealPlayer, and Firefox. These programs are often not kept up to date in the average business environment. Our solution can completely resolve this issue for you.

Installation of an Onsite Manager:
The Onsite Manager allows us to monitor the health of the computer equipment on your network. It also gives us the ability to remotely control various systems in your network to performance maintenance or even carry out repairs.

Generation of a current Asset List: Our system continually keeps track of what hardware & software you have in your business allowing easy planning for upgrades and replacements and allows for easy unauthorized software removal.

Security Reports :
We can provide you with security audit information allowing you to focus on resolving security vulnerabilities within your network. Often these are vulnerabilities that would otherwise go unnoticed.

System Uptime Monitoring:
We can closely monitor one computer and have ourselves paged should it fail. This means that if your server fails we'll know about it within 10 minutes allowing us to contact you should you desire at any time a failure occurs. This will also reduce the amount of down-time your business experiences.

Scheduled Maintenance
We can schedule regular maintenance routines to run during off hours. This will improve the performance of your computer systems during business hours. During this maintenance we can also check for upcoming hardware isssues and resolve them before they cause a loss of productivity.

Rates for this service range from $89.00-$159.00 per month depending on the size of your organization. Discounted payment plans available. Contact us for more information.

Additionally we offer other services for larger organizations to save even more time and money.

Microsoft Update Mangement :
We can control the Microsoft update cycle for you. Ensuring that ALL machines are receiving the updates they require while also giving us the ability to block updates that are not compatible with your business applications. The alternative is to go from machine to machine and check each one. We can also provide reports to be used in a security audit situation proving the secure status of your network.

Managed Anti-Virus:
We can also monitor your managed antivirus solution for problems and automatically resolve them. If a quick remote resolution isn't an option we can then notify you of the issue at hand. This removes the time and worry of you having to monitor your systems for malicious software intrusion.

Remote Labor Packages:
The help assist you with daily computer support, we offer discounted monthly support packages allowing your employees to contact us directly for issues that may be resolved remotely. This is a flat rate/time package. This will reduce the number of support calls you have to handle monthly while keeping the little issues from piling up.