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Case Studies

Real problems. Practical fixes. Long-term partnerships.

A look at how JK Computer Solutions helps organizations respond to threats, modernize aging systems, and build technology they can rely on. Client names are kept confidential.

Construction & Contracting

Strengthening cybersecurity after a major threat

Services
  • Microsoft 365 Security
  • Incident Response
  • MFA
  • Security Monitoring
  • Security Awareness

The Challenge

A growing construction and contracting company faced a series of sophisticated social engineering and phishing attempts that exposed serious weaknesses in its Microsoft 365 environment. During the investigation, approximately 90 unauthorized Microsoft 365 accounts were discovered, creating significant security and financial risk.

What We Did

  • Account investigation and remediation
  • Organization-wide credential resets
  • MFA verification and enforcement
  • Microsoft 365 security hardening
  • Ongoing monitoring and alerting
  • Employee security awareness initiatives

Rather than simply cleaning up individual incidents, JK focused on building a proactive security posture designed to identify threats earlier and reduce human risk.

The result: stronger identity protection, improved employee awareness, greater visibility into the environment, and an ongoing technology partner responsible for helping protect the business.

Private Membership & Hospitality

Modernizing a high-end digital member experience

Services
  • Website Design
  • Member Portal
  • Hosting
  • Digital Strategy

The Challenge

A private membership organization needed a technology partner to support both its public-facing website and its members-only digital experience. Multiple platforms created challenges around content management, hosting, administrative access, events, member resources, and a consistent experience.

What We Did

  • Refreshed public website messaging and layouts
  • Updated membership and event content
  • Modernized the members-only portal
  • Improved navigation throughout
  • Turned past events into a photo gallery
  • Redesigned upcoming event information

JK also evaluated the organization’s hosting and administrative structure to create a path toward greater long-term control of its digital infrastructure.

The result: a more professional public presence, an improved member experience, and a single technology partner supporting the website, hosting, member platform, and broader technology needs.

Public Utilities & Government

Modernizing legacy email and IT infrastructure

Services
  • Network & Firewall
  • Email Troubleshooting
  • Microsoft 365 Migration
  • IT Strategy

The Challenge

A public utility organization was experiencing recurring email reliability and connectivity problems in a legacy environment. Users hit IMAP and SMTP timeouts along with issues involving desktop email software, firewall configuration, network security rules, and the existing hosting provider.

What We Did

  • Investigated the full environment, not just email
  • Corrected firewall and network security rules
  • Resolved hosting-provider configuration
  • Handled whitelisting and connectivity
  • Stabilized the existing environment
  • Built a Microsoft 365 migration strategy

JK maintained business continuity today while planning the move away from the legacy email platform and onto modern cloud infrastructure.

The result: immediate relief for day-to-day operations and a clear path toward a more secure, reliable, and manageable environment.

Facing a similar challenge?

Talk with our team about where your technology stands and what to fix first.